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Order And Refund Policy
All custom outfit orders require a deposit of half down of the total amount to start the custom services requested.
All deposits are non-refundable.
If you pay in full and decide you want to cancel you will not receive the deposit portion back, you will only receive half of the total amount.
Once ready to place an order you'll receive an invoice and a paid invoice after your payment is made once the total amount is paid.
Any refund agreeded upon will take 7-10 Business days no matter the payment option.
The Following Items Total(s) Are to Be Paid Up-Front Before Starting Services:
Jewelry, Rolling Trays, T-Shirts
You have 21 days to pick up your order once completed before your order is no longer available.
Once items are shipped, I'm no longer responsible for any damages done. All repairs will cost a fee. Please advise I don't provide sneak peeks but do provide multiple pictures and videos once the orders are complete.
Please confirm your sizes, spelling of name or words wanted on the design(s). I'm not responsible for any mistakes made on a customer's behalf, as far as sizes and spelling.
When sending example pictures for orders, please keep in mind that I don't make orders EXACTLY like the picture, but I can get very close with my own creativity.
There is a zero toleration for rude, disrespectful or irate customers. Any situation that arises must be handled in a professional adult manner.
Prices are negotiable when clothes or items to design on are provided by the client.
All prices include clothing unless stated otherwise.
All custom order for outfits, shoes and jewelry must be placed a month in advance.
All rolling tray and painted letter orders must be placed within 2-3 weeks in advance.
Shirt order of 4 or more must be placed at least 1 week in advance.
Orders can be placed 24/7 online. Allow Less Than 24 Hours for a Response.
Inquiries by phone are between the hours of 8am-8pm Monday thru Saturday only.
Shipping fees will be applied.
Credit is available for those with a non-refundable deposit.
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